Executive Summary
Remarkable Information Technology Leader with rich experience in multiple IT disciplines. Proven background in successfully managing large portfolios. Strong accomplishments in application management. Demonstrated ability to lead large IT projects and teams on a global scale. Diverse industry and functional experience including Manufacturing, Insurance, Medical, Human Resources, Call Centers, Telemarketing, etc. Many years as a strong leader of high performing large global teams that take on challenging goals and deliver outstanding results. Exceptional communications skills combined with an ability to coalesce the commitment and energy of the team in accomplishing a wide range of information technology tasks. Entrepreneurial business owner who understands how to run a successful business.
Significant Deliverables
Project Portfolio Management: Successfully delivered results while managing the demand function for a $300M portfolio supporting a $35B business.
Information Technology Leader: Built high performing organizations that supported applications, project management, quality assurance, software development and architecture. 5 team members have moved in C-Suite roles.
Application Owner: Implemented operations, support and development model for applications supporting, facilities management, insurance sales, employee benefit administration, customer relationship management and hedge fund trading and tracking.
Key Capabilities
Applications:
Project Management, Service Level Agreements, ROI calculations, RFI/RPF preparation, Change Management, Disaster Recovery, Business Process Modelling, ERP systems, CRM systems, HR systems, BI systems and Operations management.
Relationships:
C-Suite experience, selling development services, team building, mentoring, succession planning, training, workshops, assessments, and bridging the gap between IT and business.
IT organizational effectiveness:
Organization building, effective sourcing solutions (on shore, offshore, in house), executive dash boarding, flawless execution, lean principles, emotional intelligence and leadership effectiveness.
Infrastructure:
Asset management, buy vs. lease decisions, network design and performance, mobility, software as a service, cloud based infrastructure, and server virtualization.